Which payment methods are available?
We use Paypal at our Payment method. If you don’t have a PayPal account, you can pay with your credit card (Visa, Mastercard, American Express, Discovery).
How does a payment with PayPal work?
When selecting PayPal at the checkout you will be asked to log in to your account to confirm the payment.
How does a payment with credit card work?
We accept Visa, Mastercard, American Express and Discover. Like most trusted sites, we use SSL (Secure Socket Layer) technology to protect your personal information when it is sent over the internet. When you pay with a credit card, we will first make a pre-authorisation of the purchase cost on your card (please note: this is a temporary hold and not an actual charge on your credit card). When your order is sent, the final purchase cost will be charged to your credit card. When the order is canceled, the authorisation hold will be removed from the credit card within a few business days (this will depend on your bank). Please contact your bank for any questions about pre-authorisation.
Will I receive an invoice of my order?
Yes, you will receive the invoice after your whole order is processed. We will update you by e-mail. In this e-mail the invoice is attached as part of our sustainability contribution.
Is it safe to pay online at Merchyolo?
Like most trustworthy websites, we use SSL technology (Secure Socket Layer) to protect your personal information when it’s being sent over the Internet. SSL is the standard for payments over the Internet and is supported by Chrome, Firefox, Microsoft Internet Explorer, Safari and other popular browsers. We use this technology to encrypt sensitive information before it is sent over the Internet. SSL technology prevents your information from being accessed when you are submitting it.